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As a Training & Curriculum Specialist, your role is to help direct care staff grow their knowledge and practice using both available resources and relationship-based support. Coaching is the relationship-based set of strategies you use to build the capacity of others through shared decision-making. Coaching is different from evaluating or inspecting because your role is not to critique learners. Rather, you function as part of their support system; but it is still important to help learners set goals and measure growth. Collaborative goal setting happens when you and the learner equally contribute to assess competency, establish goals and action, and implement practices. This is a cyclical process that continues as one makes gains over time. Strategies to carry out collaborative goal setting steps include: use data, reflect, observe, model, and provide feedback. See the image below for a visual of the collaborative goal setting steps and strategies.

Use the visual below as a quick reference to remember the steps (assess competency, establish goals and actions, and implement the practice) and strategies (data, reflect, observe, model, and feedback) for collaborative goal setting.