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Think about how your program currently engages with families to get their feedback on their satisfaction with the support they receive from you and your staff. Answer the questions below to think about how else your program could gather feedback from families.

1. How does your program currently collect feedback from families?
    
2. How else could you encourage families to provide positive and constructive feedback in healthy, productive ways?
    
3. What does your program currently do to share positive feedback from families with program staff?
    
4. How else could you encourage families to share their appreciation with program staff?